Digitalisation World

NEWS

DORA metrics accelerate the mainframe DevOps journey

Published in Apps + DevOps Data Analytics IT Management + Service

New enhancements include Venafi integration for better security controls.

NEWS

ScienceLogic expands reach to South Africa amid demand for AIOps

Published in AI IT Management + Service

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

NEWS

Centrica modernises applications with VMware Tanzu

Published in AI IT Management + Service

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

NEWS

BT doubles down on AIOps with Dynatrace

Published in AI IT Management + Service

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

NEWS

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

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Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further...

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Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...

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Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...

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Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...

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Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

NEWS

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...

NEWS

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

High performance infrastructure demands high density cooling

DCS talks to Paul Quigley, President of Airsys Cooling Technologies. Paul also holds the executive leadership position at Airsys Global Group overseeing Sales and Marketing. In this interview, Paul discusses...

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Specialist logistics underpins AI-fuelled data centre expansion

Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...