NEWS
Automation, self-Service, and SLAs are keys to ITSM efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for up-levelling ITSM.

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NEWS
Less than half of digital initiatives are successful

On average, only 48% of digital initiatives meet or exceed business outcome targets, according to Gartner, Inc.’s annual global survey of more than 3,100 CIOs and technology executives, and more than 1,100 executive leaders outside of IT (CxOs). A cohort of CIOs and CxOs, known as the “Digital...

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NEWS
Freshworks unveils AI Agent to improve the customer and employee experience

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets.

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NEWS
Report highlights the benefits of being an observability leader

Splunk has released The State of Observability 2024 report in collaboration with Enterprise Strategy Group (ESG).

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NEWS
Research uncovers root causes of AI and automation implementation delays

99.7% of organizations recognize AI's potential to overcome IT challenges and drive efficiency, but...

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NEWS
Qualys debuts Risk Operations Centre (ROC) in the Cloud

Qualys Enterprise TruRisk Management redefines cyber risk operations by unifying diverse security...

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NEWS
Opengear further simplifies IT management complexity

Opengear has introduced two new advanced offerings. These innovative solutions will simplify...

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NEWS
SolarWinds closes the market’s hybrid IT observability gap

The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack...

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NEWS
Infoblox unifies NetOps, SecOps, and CloudOps

New suite is designed to break down silos and provide comprehensive visibility and security across...

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NEWS
ManageEngine rolls out Decision Intelligence Platform for enhanced IT operations

AI-powered platform offers contextual and actionable recommendations based on identified...

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NEWS
IT business-to-business market to hit a $6.7 trillion value in 2025

Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...

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NEWS
Unifying End-to-End Security and IT Operations

CrowdStrike has introduced new innovations that unify security and IT to stop breaches on the...

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NEWS
New Hitachi EverFlex transforms IT Operations

Hitachi Vantara’s advanced infrastructure-as-a-service (IaaS) portfolio redefines IT economics by...

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NEWS
ServiceNow releases its most comprehensive set of new AI innovations

Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...

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NEWS
Tanium introduces Tanium Automate

Organisations can now confidently create highly accurate automation for common IT operations and...

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Videos

Mark Yeeles, Schneider Electric’s Vice President, Secure Power Division, UK and Ireland, discusses the challenges and opportunities for the data centre industry as AI and data fuel a new industrial...
DCS talks to Piller at the DCA's 2025 10x10 Event
At Data Centre World Frankfurt 2025, we caught up with Senol Meral from Legrand to hear their thoughts on the evolving data centre landscape. Watch the full interview to find out what they had to say.
Peter Strahan, Member Director at Network Group, the peer-to-peer community group for IT resellers and managed service providers, provides an update on the organisation’s activities, covering the recent...

Expert Opinions

Neal Griffiths, Chief Experience Officer at Matrix Booking, explores the integral relationship between employee insights and workspace innovation.
By James Vaughan, Manager at BCS, the digital built asset consultancy.