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IT Management + Service

NEWS

UK's small business leaders embrace AI for growth

A survey reveals that ambitious small business owners in the UK view AI as pivotal for their growth strategies.

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NEWS

TXP and Otera partner to deliver AI decision agents to UK mid-market

TXP has partnered with Otera to support the deployment of AI decision agents in UK mid-market organisations across multiple sectors.

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NEWS

Unlocking AI potential: the governance challenge for managed service providers

MSPs are encountering governance challenges as they expand AI services, with a growing focus on standardised approaches to data protection frameworks.

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BLOG

AI is pushing storage to the limit: helping customers get more from existing infrastructure

By Jimmy Tam, CEO of Peer Software.

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NEWS

Absolute Security integrates AI to tackle downtime

Absolute Security enhances its cyber resilience platform with AI integration to mitigate costly downtime and enhance operational continuity, aiming to strengthen organisations’ ability to maintain resilience and recover from disruptions more effectively.

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NEWS

ControlMonkey expands cloud configuration disaster recovery for improved resilience

ControlMonkey augments its platform to protect and restore observability configurations, safeguarding monitoring environments during outages.

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Orbus Software enhances integration with ServiceNow Platform

Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.

Guarding AI: defence strategies against emerging threats

Emerging research highlights the need to protect AI skills from cyber threats in critical sectors.

Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...

Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

Legacy IT operations management stalls digital development

New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.

ServiceNow to acquire Lightstep

Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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