Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot –...

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With...

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October –...

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The Tavistock and Portman NHS Trust lays foundations for digital transformation

The Tavistock and Portman NHS Foundation Trust is overhauling its digital operations and...

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NEWS
Digital transformation hype is not reflected by reality

Major pan-European research project highlights the complexities faced by CIOs as they navigate the...

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NEWS
Self-service to outstrip data scientists

Organisations are embracing self-service analytics and business intelligence (BI) to bring...

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Chatbots can pose a serious security threat

Chatbots are quickly becoming the interface of choice for many organisations. In fact, a recent...

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NEWS
Citizens want governments to prioritise personal, relevant experiences

Adobe and WPP’s government and public sector practice have released the results of a...

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NEWS
Digital disruptors do best!

New JDA and RSR survey compares disruptive and non-disruptive retailers, revealing surprising...

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NEWS
Business leaders adapt as Enterprise AI moves beyond experimentation

Artificial Intelligence is in widespread use across enterprises, driving tangible benefits...

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NEWS
Accenture & Oracle take West Midlands Police on a journey to Cloud

West Midlands Police’s Digital transformation project achieves a significant cloud milestone.

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NEWS
Arrow launches virtual classroom initiative

Arrow Electronics is launching Arrow Virtual Classroom in EMEA. Arrow’s Education Business...

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Videos

Meredith Kendrick, Product Line Manager at AFL, explains the company’s DENALI platform – with a particular focus on how it supports increasing fibre density demands in rapidly evolving, GPU-intensive fibre...
Michelle Buckingham, VP of Channel at IFS, discusses the company’s recent acquisition of TheLoops and its recent collaboration with TomTom before explaining how IFS is building a digital-first partner...
Alexander Goodall, Founder & CEO at Xela Energy, talks through the company’s rebrand from Clean Energy Capital to Xela Energy, an Enterprise Independent Power Producer (EIPP) and a leading UK provider of...
Tom Artinian, CEO and President of TiniFiber, shares the company’s vision and mission which centres on delivering ultra-rugged, high-speed fiber cabling, connectivity, tools, and solutions that enable...

Expert Opinions

In the rush to embrace cloud-first strategies, data security has become dangerously misunderstood, and the result is a fragmented, chaotic environment that’s starting to feel like the Wild West.
By Kirsty Biddiscombe, EMEA Business Lead for AI, ML & Data Analytics, NetApp.
By François Haykal, Senior Project Consultant at BCS, the specialist services provider to the digital infrastructure industry.