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WOMEN IN THE CHANNEL – SAL KING, SCALEFUSION

Sal King, Channel Sales Manager for the UK and Ireland at Scalefusion, discusses the company’s expansion into a new region as part of the company’s commitment to meeting the growing demand for enterprise mobility and security solutions across Europe - as more organisations embrace hybrid and remote work models, managing distributed endpoints has become a mission-critical priority. Sal also reflects on her Channel career in terms of equality and inclusion, sharing her thoughts as to how the industry has changed over time and what more needs to be done to ensure that women and minority groups are seen as an important, valued work resource as the industry addresses the ongoing skills shortage.

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Ramping up recover, reuse, reclaim, recycle

Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving and patriating/repatriating these materials in these times of shortages and geopolitical tensions. Simon also discusses the company’s work with Techbuyer and BT, alongside its expansion plans, which will see the development of several new sites in the UK and further afield over the next few years.

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Compliance as a Service (CaaS)

Tim Golden, CEO of Compliance Scorecard, explains that the company, a Compliance as a Service (CaaS) platform provider, has partnered with Pax8 to help managed service providers (MSPs) streamline policy management, stay current with regulations, and reduce the risks tied to ongoing compliance. With Compliance Scorecard, MSPs now have a comprehensive solution for policy development, implementation, and compliance monitoring. Beyond ensuring compliance, this partnership enhances risk management, defensibility, and customer engagement.

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Paessler launches dedicated MSP program

Edward Knight, MSP Director at Paessler, explains how the leading provider of IT and IoT monitoring solutions, has launched its first-ever dedicated Managed Service Provider (MSP) program, designed to help MSPs grow their businesses through a scalable, predictable, and profitable model. The new MSP Program is structured to provide maximum flexibility and collaboration for partners, ensuring they can leverage Paessler's monitoring expertise while delivering value-added services to their customers. Key benefits of the program include: flexible licensing model; service-led model; enhanced collaboration; co-marketing investment; listing & promotion; and dedicated sales resources.

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Omnissa launches new Partner Program

Renu Upadhyay, SVP & CMO, Omnissa, talks through the newly launched Omnissa Partner Program, a reimagined program designed to accelerate partner growth, provide a clear path to success and make it easier to do business with Omnissa. As part of its evolution as an independent company, Omnissa built the program with direct partner input, featuring a simplified three-tier system, a clear performance-based progression framework, enhanced incentives and rewards, and robust enablement uniquely tailored to partners’ business models.

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DEI matters more than ever - in the IT industry and beyond

Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced leadership teams, how diverse viewpoints lead to better solutions and innovation in technology, the responsibility of current women leaders in challenging stereotypes for future generations and some practical approaches to creating more equitable environments in male-dominated industries.

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ALE continues to innovate with ALIE chatbot and Private 5G solution launches

Chris Derham, Business Development Director – Networks, Alcatel-Lucent Enterprise, discusses the company’s innovative generative AI chatbot, ALIE, which is available on a global scale for use by channel partners and employees. Since implementing ALIE, ALE has seen a 50% reduction in the number of calls to support agents, showing that channel partners are able to resolve a significant number of issues through the chatbot. Chris also covers ALE’s newly launched Private 5G solution powered by Celona and the recent tie-up between ALE and Westcoast.

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GenAI momentum drives new era of application and infrastructure modernisation

Lee Caswell, SVP, Product and Solutions Marketing at Nutanix, discusses the findings of its seventh annual Enterprise Cloud Index (ECI) survey and research report, which measures global enterprise progress with cloud adoption. This year's report sheds light on Generative Artificial Intelligence (GenAI) adoption, investment priorities, and benefits along with key challenges organisations face to meet the demands of these emerging workloads.

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WOMEN IN IT – Jenny Briant, Academy Operations Director, Ten10 Academy

Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive workplaces – including building a career in tech without a traditional tech background; the importance of DEI representation in AI and tech leadership; AI in recruitment: the need for human oversight; empowering women and Gen Z in tech; and just why a well-crafted DEI strategy can bring so many benefits to an organisation when it comes to both employee and customer interactions.

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Logpoint plans to lead on European threat detection

Frank Koelmel, CRO at Logpoint, discusses the new partner program which sees the company amplifying its strategic focus on Managed Security Service Providers (MSSPs), opening opportunities for MSSPs to generate pipeline and go to market with new services. In particular, the new program helps MSSPs with business development, reliable detection technology, uplevelled expertise and elevated market value.

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Fivetran’s enhanced Partner Program targets AI-focused data infrastructure opportunities

Tony Kelly, Director of Alliances, EMEA at Fivetran, explains what Fivetran’s enhanced partner programme means – higher incentives via the four partner tiers, deeper go to market collaboration and expanded technical enablement - and discusses how the ecosystem is collaborating to help businesses unify data in the cloud, modernise their infrastructure and power AI-driven decision-making.

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Extreme Networks’ Platform ONE delivers consumption-based billing model for MSPs

Dan Dulac, Extreme Networks’ VP of Solutions Strategy, discusses the recently launched Extreme Platform ONE™ for Managed Service Providers (MSPs). Built on a unique AI-driven multi-tenant architecture, consumption-based billing, and poolable licensing, the new solution is designed to deliver unmatched flexibility, simplicity, and cost savings, enabling MSPs to manage customers at scale.

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A private solution to a public cloud ‘problem’

Mike Hoy, CTO, Pulsant, outlines some of the end user uncertainties related to cloud - discussing network connectivity, data sovereignty and data migration concerns. With AI set to ask further cloud questions, Mike explains how Pulsant’s recently launched Pulsant Private Cloud solution could just be the answer for many UK-based organisations, as well as how the planned acquisition of two further UK data centres enhances the company’s platformEDGE strategy.

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Growth is on the Horizon

John Paglicua, President and CEO at N-able, discusses the findings of the recently published second annual MSP Horizons Report in partnership with leading channel analyst firm, Canalys. The report reveals a sharp projected uptick for managed services growth driven by a number of key factors, including the maturity of cybersecurity services and the increasingly successful “MSP 3.0” model underscoring the importance of focusing on long-term opportunities vs. short-term wins to drive both scalability and profitability. John covers other key focus areas for MSPs including AI, risk management and compliance, cloud and vertical specialisation.

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How to avoid costly backup storage mistakes

Bill Andrews, ExaGrid President and CEO, addresses many of the misconceptions around the cost of different backup storage options, with many end users struggling to understand the long-term costs associated with CAPEX, Lease, Subscription, Consumption and the Public Cloud models. While most end users are embracing a hybrid IT model, where cost is one important factor among others (such as flexibility, scalability, security, speed of deployment and compliance), Bill cautions that, without a true understanding of backup storage lifecycle costs as part of their overall decision-making process, end users may well make a very expensive mistake. He also gives a ‘bonus’ preview of what to expect from ExaGrid during 2025.

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