Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Franciscus Hospital achieves ‘unprecedented’ VDI performance

Atlantis Computing continues its momentum in the Dutch healthcare sector with significant customer success at Franciscus Hospital, the public hospital for the West Brabant region in the Netherlands. The hospital has saved €200,000 in CAPEX and is estimated to save an additional €95,000 in...

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Accelerating ‘brownfield’ innovation

Extreme Networks, Inc. has announced its evolutionary software defined networking (SDN) platform to...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Mitel enhances customer service for South Lakeland and Eden district councils

Seamless integration with Microsoft Lync puts the customer at the centre of the councils’...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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Telehouse commits to HIPAA compliance

TELEHOUSE announces its ongoing commitment to customer security and privacy with the...

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Corero delivers turnkey DDoS visibility and analytics

Corero Network Security has announced the availability of Corero SecureWatch ™ Analytics, a...

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Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted...

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Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the...

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Videos

Eric Herzog, Chief Marketing Officer at Infinidat, explains how storage can improve an enterprise’s environmental footprint.
Steve Wilson, Chief AI and Product Officer at Exabeam, discusses the company’s recent report, From Hype to Help: How AI Is (Really) Transforming Cybersecurity in 2025, explaining that there’s no shortage...
Eric Herzog, Chief Marketing Officer at Infinidat, explains how enterprises should be thinking about their cyber security strategy today, the difference between the next-generation and traditional approaches...
Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the...

Expert Opinions

By Tony Hasek, CEO & Co-founder, Goldilock Secure.
Pulsant’s Natasha O’Brien explains why a resilient and sovereign digital infrastructure could represent the answer to escalating insurance costs.
In the rush to embrace cloud-first strategies, data security has become dangerously misunderstood, and the result is a fragmented, chaotic environment that’s starting to feel like the Wild West.