BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.
Read MoreFreshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.
Read MoreResearch commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.
Read MoreUpgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.
Read MoreNew Relic’s service level management experience helps developers, operators and executives...
Read MoreExtensive, long-term framework agreement with eight-figure total volume.
Read MorePark Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...
Read MoreNew coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for...
Read MoreService Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Read MorePark Place Technologies has strengthened its software portfolio with the purchase of...
Read MoreSkillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...
Read MoreAutomated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.
Read MoreDeal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
Read MoreDisparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...
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