NEWS

BT Group expands strategic relationship with ServiceNow

ServiceNow service management capabilities to be extended to all BT Group units .

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NEWS

Growing Demand for results and ROI from IT investments and decisions

To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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NEWS

AI makes for happier customers?

NICE has published the 2024 International Happiness Index, its inaugural research which highlights the opportunity gap between consumer demands and what businesses are delivering when it comes to CX. The index found most consumers believe if organisations leverage digital and AI solutions in customer service, it can close the gap and make them happier and more loyal consumers.

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NEWS

New data begs the question - is an AI power struggle in the C-suite imminent?

More than 69% of executives expect to spearhead their organisation’s AI efforts.

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NEWS

More than two thirds of organisations say network security threats have increased

Hybrid working and infrastructure complexity continue to present significant network management challenges.

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NEWS

20th SAS Plugfest demonstrates successful collaboration and innovation

The SNIA STA forum (STA) has announced completion of the twentieth Serial Attached SCSI (SAS) Plugfest, showcasing the collaborative and innovative spirit of industry-leading companies around 24G SAS. The plugfest brought together eight SAS equipment manufacturers in Austin, Texas, and was co-located with SNIA Regional SDC Austin for the first time. Test results were audited by an independent engineering consultant.

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The EU Data Act is pushing SMEs and MSPs towards a multi-cloud, multi-vendor approach to mitigate...
Consumer demands shift business leaders' focus to predictive, emotionally intelligent and...
Digital Realty has unveiled the findings from its "The State of Data and AI in Europe" report; a...
AlgoSec has released its annual ‘The State of Network Security Report’, providing a...
FTI Consulting, has released a study from its Strategic Communications segment that reveals the...
Civo has released its latest research, finding that 51.9% of VMware customers are now considering...
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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