New global research shows internal teams can’t keep pace, fueling demand for always-on, outcome-driven security services.
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Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.
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New global research shows strong investment intent, yet weaknesses in day‑to‑day security and growing AI and third‑party risk are leaving many businesses exposed.
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Nasuni has published the findings from its annual industry research report, The State of Enterprise File Data Annual Report 2026.
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Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.
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Sophos' latest report highlights the escalating identity security challenges, with high breach rates and costly recoveries.
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