Digitalisation World

Telco providers are losing a fifth of customers due to chatbots

Published in Digital Business Networks + Telecoms Tech & Trends

Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

NEWS

Generative AI expected to accelerate entry-level career progress across industries

Published in AI Tech & Trends

Employees believe generative AI will facilitate a third (32%) of entry level tasks over the next 12 months.

NEWS

Prioritising network performance and security among driving factors for UK SASE adoption

Published in Security + Compliance Tech & Trends

99% of organisations have experienced a security attack in the last 12 months .

NEWS

Company bosses suffer a ‘preparation gap’ which could damage businesses

Published in Digital Business Tech & Trends

Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.

NEWS

90% of IT Solution Providers expect a rise in Marketplace sales by 2029

Published in Tech & Trends

New survey finds online marketplaces are essential growth engines to expand customer base, offer new and improved services, and enhance profitability at scale.

NEWS

Pivotal shift in critical role of encryption as usage doubles in 2024

Published in Security + Compliance Tech & Trends

Apricorn research highlights encryption assurances being met as 96% mandate encryption on removable media.

IT teams overconfident in resilience as outages still consume a quarter of their time

SolarWinds report suggests IT leaders underestimate the impact of broken processes and limited...

Annual Java Report reveals 42% of companies are dedicating resources to developer productivity

Companies are turning to specialized work groups, AI to encourage Java productivity.

TD SYNNEX secures Sophos UK Distributor of the Year Award

TD SYNNEX reaffirms its leadership in security distribution by winning Sophos UK Distributor of the...

Decoding the accelerated cyber attack cycle

Rapid7's latest report highlights the shrinking timelines in cyber threat landscapes and...

WatchGuard releases 2025 Cybersecurity Predictions

WatchGuard Technologies has unveiled its 2025 Cybersecurity Predictions, based on its own threat...

Nine out of 10 ZTNA vendors struggling with traffic visibility

Latest survey on traffic visibility for ZTNA shows over half of ZTNA vendors expect severe security...

Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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