IT Management + Service

Autonomous cloud addresses cost and performance issues

Published in IT Management + Service Orchestration + Management Tools Robotic Process Automation

Ultima’s new automated cloud service set to change cloud market.

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BMC to acquire Compuware

Published in IT Management + Service

Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a full-service solution integrating DevOps.

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Paessler launches PRTG Node-REDConnector

Published in Internet of Things IT Management + Service

Opens up a new dimension of monitoring for IoT environments.

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Using AI to resolve IT support issues

Published in Everything AI IT Management + Service

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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Delivering cloud business insights

Published in IT Management + Service Robotic Process Automation

Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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Spreadsheets still being used to track IT assets

Published in AIOps IT Management + Service

Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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Snow Software and BMC expand partnership

Together the companies will support IT leaders with digital transformation and hybrid work...

New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business...

Crosser and Paessler partner to enable central monitoring of IT and OT

Crosser, an expert in edge analytics, integration and automation software and network monitoring...

Kent Community Health NHS Foundation Trust selects Riverbed

Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community...

Cisco expands Full-Stack Observability Ecosystem

Full-Stack Observability ecosystem helps customers fulfill their specific observability needs...

Puppet introduces new integrations with ServiceNow

New integrations empower customers to accelerate DevOps at scale through visibility into IT assets...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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