Digitalisation World

Ensono launches Service Mapping

Published in AI IT Management + Service

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

NEWS

TeamViewer streamlines global IT support at Henkel

Published in IT Management + Service

TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

NEWS

Adoption of AI stalling in IT departments

Published in AI IT Management + Service

More than half of IT pros are not using machine learning in their environment.

NEWS

Rackspace Technology launches Modern Operations

Published in Cloud Cloud + MS IT Management + Service

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

NEWS

Deutsche Welle uses TeamViewer to provide secure IT support

Published in Digital Business IT Management + Service

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.

NEWS

Colt highlights Enterprise Tech Trends for 2023

Published in AI Apps + DevOps Cloud Cloud + MS Data Analytics Digital Business Infrastructure + Asset Management Infrastructure + Hardware IT Management + Service Networks + Telecoms Security + Compliance Storage + Servers

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology trends and influences. The digital infrastructure company expects to see a rise in on-demand networking, advanced cybersecurity capabilities and growth in Smart X – particularly smart buildings - across the tech industry. Private 5G in enterprise and greater investment in cloud will also advance in 2023 as digitalisation continues to drive sweeping change in the way the world connects, consumes and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Ensono launches Service Mapping

TeamViewer streamlines global IT support at Henkel

Adoption of AI stalling in IT departments

Rackspace Technology launches Modern Operations

Deutsche Welle uses TeamViewer to provide secure IT support

Colt highlights Enterprise Tech Trends for 2023

Vendor contract renegotiations are time-consuming

Opportunities to optimise ServiceNow operations

The power of personalised, right-sized IT

Oracle Cloud Infrastructure integrates with ServiceNow

IT teams resolving incidents up to 63 percent faster than before COVID-19 pandemic

Cognizant and ServiceNow form strategic partnership

Latest Video

Stephane Zantain on Customer Engagement