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IT Management + Service

NEWS

ITAM is no longer about compliance

As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate their value beyond software licence compliance.

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NEWS

SaaS applications set to grow in the enterprise

SailPoint has found that 86% of IT experts in EMEA expect their organisation’s number of SaaS applications to grow over the next 18 months, even as UK workers are expected to start migrating back to the workplace.

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NEWS

Celebrating the SysAdmins that kept the industry moving through the pandemic

Every year, SysAdmin Day is a time to celebrate and recognise the hard work system administrators do for the organisations they work in. Their work is the bread and butter that keeps organisations moving. However, this year, the pandemic has doubled – and even tripled – their workload, especially with the added task of managing IT systems remotely. Digitalisation World spoke to six industry leaders who want to acknowledge and recognise the importance of SysAdmins, and the work they...

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NEWS

Quest enhances unified endpoint offerings

Quarterly KACE Cloud Mobile Device Manager (MDM) release includes Windows 10 enrollment and ability to operate within MDM and KACE Systems Management Appliance (SMA) in parallel.

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NEWS

Wipro to launch 5G edge services solutions suite

The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer real-time visibility and data insights for holistic infrastructure management.

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NEWS

Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into IT estate topography from edge to core to cloud.

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Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Tacton goes digital with Sumo Logic

Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...

Enhancing life insurance services through digital transformation

TCS strengthens its alliance with Aviva by expanding its policy administration services, embracing...

Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...

Gartner predicts strong growth in worldwide IT spending by 2026

Gartner forecasts a $6.08 trillion IT expenditure for 2026, marking a 9.8% growth from 2025....

Elastic releases agent builder for context-driven AI development

Elastic launches a solution to simplify AI agent development with context-driven capabilities,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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