NEWS

Move to modern multicloud environments has broken traditional approaches to infrastructure monitoring

Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of their time “keeping the lights on” across their clouds.

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NEWS

Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Amadeus chooses the Now Platform to provide the automation, quality control and global governance across its software factory to deliver on its purpose to use technology to make better journeys for all.

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NEWS

89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech. Dependence on on-premise infrastructure, to support a full capacity office, is no longer required, shows survey.

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NEWS

IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote workforces, despite lower security concerns and adequate budget.

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NEWS

Beware digital fragmentation

Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time tackling day to-day data management as opposed to driving strategy and innovation with data.

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The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
Atlas Cloud expands with Challow acquisition, enhancing services in the legal sector and boosting...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...
Rackspace Technology partners with Dell Medical School to pioneer a distinguished healthcare IT...
Infosecurity Europe 2026 unveils keynote speaker line-up, linking military, sport, and tech...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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