NEWS

Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

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VIDEO

Keeping control of the cloud

Max Schulze, CEO and Founder of the Sustainable Digital Infrastructure Alliance, discusses the importance of local and regional clouds as an alternative approach to the hyperscale model, suggesting that, in a world apparently obsessed with issues such as data sovereignty, time would be better spent understanding the importance of infrastructure ‘independence’.

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VIDEO

Spotlight on Women in IT – Episode 28 Marion Stewart, Chief Operating Officer at Red Helix

Women working in the IT industry share their experiences – covering the opportunities they have had, the challenges they have had to overcome during their careers to date, and offering plenty of constructive thoughts and observations as to what improvements still need to be made when it comes to improving diversity within the workplace. Episode 28 Marion Stewart, Chief Operating Officer at Red Helix

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NEWS

Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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NEWS

Companies failing to engage suppliers on nature and climate

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain emissions despite their impact significantly outsizing (11.4x) direct emissions.

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NEWS

Sage leverages Pluralsight Skills

Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses, is leveraging Pluralsight Skills to develop a cybersecurity skills development program, helping to build expertise within its engineering teams globally.

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Almost half (44%) of home workers have had monitoring software installed.
Endava has launched its latest research report “AI and the Digital Shift: Reinventing the...
With the increased usage of data & analytics (D&A) across the enterprise, the chief data...
Consumers and small businesses held back from creating AI systems by cost, complexity and skills.
Introducing a new subscription for managing work across an entire organisation.
Domino’s 2024 REVelate survey reveals that despite high awareness of responsible AI's importance,...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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