80% of sales and marketing leaders are either already using chatbots as part of their customer experience or plan to do so by 2020. While many see automated assistance as a valuable customer service tool, they also give organisations the opportunity to support employees and their use of technology...
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For years, organizations have been using hot-aisle/cold-aisle configurations to manage airflow in the data center, extend the life of equipment and lower cooling costs. In a hot-aisle/cold-aisle layout, the fronts of the server racks face each other and draw in cold air to cool the equipment. The...
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Consumer expectations of how services should be delivered today are high. Increasingly, we have come to see online, convenient access to public services – whether paying council tax, reporting a pothole, or applying for a school space – as the norm. By Chris Bartlett, Business Unit Director...
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Large enterprise level businesses, or smaller businesses that are beginning to expand, face major problems of coordinating and transferring data over vastly spaced geographical locations. In order to connect these data centers, or branches of the enterprise together, so they can share the same...
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Today’s organisations realise that data is a critical enterprise asset, so protecting that data...
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High-Performance Computing (HPC) and its ability to store, process and analyse vast amounts of data...
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The structured cabling market is expected to grow from $11 billion in 2018 to $25 billion by 2025,...
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Is it time to stop talking about cloud? The easy answer is yes; we should focus more on the benefit...
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Weak passwords have plagued businesses and security parameters for generations. People tend to set...
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While many of people use Wi-Fi when they are out an about, there is much precautionary advice about...
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Organisations are driven by big data today – be that personal data, web data or transactional...
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We all enjoy thinking about ‘what if’ scenarios: what if the sun stopped shining? Or what if an...
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