IT Management + Service Expert Opinions News Videos

The Top Reason Most IT Organisations Can’t Quickly Resolve Critical Incidents

Published in IT Management + Service

Most organisations today are digital businesses. In other words, they rely on electronic processes to run their core business. Digital processes dramatically streamline and enable more accurate and often higher quality operations. However, they also create major disruptions when there are problems...

Read More

How Financial Services Businesses Can Build an Effective Data Quality Approach

Published in IT Management + Service

Many financial services organisations today fail to implement effective data quality and risk management policies. Generally, they validate and cleanse the data they receive first before distributing it more widely. Typically, their overriding focus day-to-day is on ensuring downstream systems do...

Read More

Asset Performance Management: Into a new era of organisational memory

Published in IT Management + Service

Jim Stuart, SVP Digital at Lloyd’s Register, outlines current and future challenges for asset owners and operators in the energy and marine industries and how technology will change the way knowledge is captured, stored and used across organisations for the better.

Read More

Videos

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

What to do when delivery volumes shrink and prices climb?

Oskar Lampe, Regional Director at BCS Consultancy, discusses how supply chain disruption, material shortages and rising costs are creating new challenges for data centre construction projects.

Grid-to-chip approach helps improve data centre performance and sustainability

Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...

News

Commvault strengthens partnership with Microsoft for enhanced AI and cyber resilience

Commvault and Microsoft forge a new strategic alliance to strengthen AI and cyber resilience for enterprises embracing the cloud.

Qualcomm agrees to acquire Modular to expand AI software capabilities

Qualcomm Incorporated has announced an agreement to acquire Modular, aiming to strengthen its generative and agentic AI capabilities across data centre and edge environments, with a focus on software...

Keeper Security launches Teams App for enhanced privileged access management

The new integration brings privileged access requests and approvals into Microsoft Teams, supporting workflows for secrets management, device approvals, and just-in-time access within existing collaboration...

Bull and Alice & Bob forge new quantum partnership

Bull collaborates with Alice & Bob to advance quantum technologies through expanded research and product innovation.

© 2026 - Angel Business Communications Limited

Made with by Angels