Expert Opinions | Digitalisation World

Limiting the use of Machine Learning & Artificial Intelligence for better results

Published in AI Everything AI Machine Learning

Machine learning (ML) has been often touted as the big thing that can solve nearly every problem. ML hype has washed over all walks of life - from business to academia. However, it has caused tunnel vision as businesses try to apply machine learning to context where other solutions would work...

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Telecom: Enabling Automaton Everywhere through AI and Analytics

Published in AI AIOps Everything AI

As operators drive to increase the velocity and scale of Service Assurance processes across their complex, converging enterprise IT and network domains, automation has become a critical priority. By Ian Russ, EMEA Chief Architect within BMC Software’s Office of the CTO.

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Understanding legacy infrastructure by looking at the pyramids

Published in AI AIOps Everything AI

When you look at the Saqqara Necropolis, the oldest of Egypt’s pyramids, do you immediately discard it as an irrelevant relic? Not at all. You admire it for the architectural skill involved in its construction, and the story behind its eternal beauty. By Marc Zottner, Field CTO, VMware Tanzu

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Intelligent automation is an absolute must

Published in AI AIOps Everything AI

At a time when competitive pressure has never been more intense, good customer service has never been more important. By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems