Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability...

Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to...

How tier two locations are changing data centre planning

Christina Mertens, vice president of business development, EMEA, at VIRTUS Data Centres, explains that, for data centre operators, the question is no longer only where capacity can be deployed quickly, but...

News

Verne names Wayne Louw as COO to oversee multi-site platform operations

Wayne Louw has been appointed Chief Operating Officer at Verne, bringing experience in managing multi-site, mission-critical operations. He will oversee the company’s operational strategy as it supports...

ServiceNow launches autonomous workforce and EmployeeWorks solutions

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance enterprise productivity and governance.

UAE-IX powered by DE-CIX now supports 800 GE access in the Middle East

The upgrade to 800 GE enables UAE-IX powered by DE-CIX to provide increased bandwidth and support for multi-cloud and enterprise networks in the region.

AI deployment at Deep Green’s Urmston data centre

Deep Green has announced AI-ready colocation capacity at its Urmston facility in Manchester, with infrastructure designed for high-density AI and HPC workloads and deployment timelines of around four weeks.

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