Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

Interview with Socomec at DCW 2026

Data Centre World 2026

Re-shaping the way data centres secure and manage power

Drew Gravitt is Senior Director of Distributed Generation & Microgrid Sales at Mission Critical Group (MCG) explains how the demand for data centres is surging due to AI and digital services and how this is...

AI tools to digital employees: why traditional security models are falling behind

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...

Building IT services that scale with customer expectations

Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting...

News

Westcon-Comstor expands Microsoft Marketplace participation with value-added services

Westcon-Comstor has integrated its value-added services into the Microsoft Marketplace, aiming to support partner operations and improve scalability.

Canopius reveals cyber war protection for businesses

Canopius has introduced a new product aimed at shielding businesses from the rising threat of cyber warfare amidst escalating global tensions.

Yan Evans appointed Managing Director, global data centre business at Güntner Group

Yan Evans has been appointed Managing Director for the Global Data Centre Business at Güntner Group, with responsibility for the company’s activities in the data centre sector.

Multi-agent enterprises: Integration and orchestration challenges

British organisations are increasingly adopting AI agents but face challenges in orchestration and governance for seamless integration and effective use.

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