Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

MSPs stand at a once-in-a-generation crossroads

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations and previewed its next generation cyber resilience and digital...

Vespertec brings the Midas touch to Durham University liquid cooling collaboration

Scott Constable, Alliance Director at Vespertec, John Griffith, Worldwide Sales Manager at Midas Immersion Cooling and Dr. George Zhang, Vice President of R&D at Valvoline Global, discuss the three...

Axians and Nokia deliver next-generation networking solutions

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...

Stronger together

Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in managed services and automation, have completed their merger. Simon Williams, CEO of the new group explains...

News

Keepit partners with Ingram Micro to fortify Polish SaaS data protection

Keepit partners with Ingram Micro to enhance SaaS data protection in Poland, expanding reach to resellers and partners via a strengthened local channel.

SURF, HPE and Salumanus partner for multi-vendor and high-performance network design

SURF partners with HPE, Salumanus, and Nomios to revolutionise its network, enhancing capacity, performance, and resilience for the research and education community in the Netherlands.

Sage recognised as a leader for AI Innovation in PSA and ERP systems

Sage's commitment to AI innovation earns recognition in the 2025 IDC MarketScape report, highlighting advancements in PSA and ERP applications.

F5 elevates API discovery and security with platform enhancements

F5 unveils major enhancements to its Application Delivery and Security Platform, advancing API discovery, threat detection, and connectivity in multicloud environments.

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