Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Shift in demand from traditional hosting to Infrastructure as a Service

43% of European service providers seeing strongest demand for IaaS, up from 36% last year.

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Leading software providers go “all-in” with AWS

Acquia, Emdeon, IMS Health, Informatica, Pegasystems, and Splunk among top enterprise ISVs powered...

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA...

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Software vendors & intelligent device manufacturers gearing up for the "Appification" of the enterprise

Enterprise application producers starting to offer task-centric, user-friendly licensing models...

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AWS introduces programs and initiatives to support AWS Partner Network

AWS Partner Network grows over 75 percent, introduces expanded APN Partner benefits, new Managed...

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ElasticBox launches Cloud Reports

New offering provides IT managers with comprehensive tools they need to understand, track and...

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451 Research’s Cloud Price Index sets $2.56 as the current market price

The average hourly price for the typical Web application is $2.56, with the hyperscalers slightly...

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Zayo announced as Google Cloud Platform Authorized Services Partner

Google Cloud Interconnect (GCI) has been added to Zayo’s Connect to the Cloud program. Zayo...

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Enterprises planning widespread deployment of multi-Cloud IT architectures in 2015

In an increasingly interconnected cloud landscape, accessing private direct connections to multiple...

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Six trends identified driving IT to establish its presence in the boardroom

Polycom research reveals that IT leaders need to establish themselves in the boardrooms to respond...

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Videos

Lex Coors, chair of the Climate Neutral Data Centre Pact (CNDCP) board, discusses the organisation’s paper highlighting some areas of concern with the European Commission’s proposal for a sustainability...
Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity Security 2026 survey, The report reveals a critical challenge...
Rahul Powar, explains that, as cyber threats increasingly target critical infrastructure, a new analysis from Red Sift exposes major email security weaknesses across the US’s largest data center operators....

Expert Opinions

Based on an exclusive interview with Scott Riley, Principal Product Manager for Identity Security Posture Management at Huntress, the piece explores how herd mentality in MSP cybersecurity is driving tool...
By Peter Pugh Jones, Field CDO, Confluent.
Written by Cyrille Badeau, Vice President, International Markets, Securonix
By Ismail Amla, Senior Vice President Kyndryl Consult at Kyndryl.