NEWS
Lack of skills and complexity of bot management the biggest barriers to scaling up automation and AI programmes

New research finds majority of organizations prioritizing automation skills and cloud-based delivery in order to ramp up Intelligent Automation.

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NEWS
RPA key to improving customer service excellence

Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance and productivity.

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NEWS
Are robots finally getting a good reputation?

Advanced report reveals workers’ growing appetite for disruptive technology.

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NEWS
DataRobot partners with Kx

New integration empowers teams working with the world’s fastest time series database to deliver time-aware AI and machine learning initiatives at scale and speed.

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NEWS
Tech Data expands partnership with Automation Anywhere

Robotic Process Automation solutions help enterprises optimize workforce efficiency.

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NEWS
Automation Anywhere launches AI-Powered RPA-as-a-Service Platform

Automation Anywhere has launched the world’s first purely web-based, cloud-native Digital...

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NEWS
AI and robots key to transforming customer service

More than two thirds (69%) of business decision-makers in senior management positions say that AI...

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NEWS
Employees prepare to work in automated contact centres

Almost two thirds (65%) of contact centre employees believe that the introduction of automation and...

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NEWS
Consumers prefer interacting with voice and chat assistants over humans

Despite 76% of companies having realized quantifiable benefits from voice or chat assistants,...

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NEWS
Blue Prism closes Thoughtonomy acquisition

Blue Prism has closed its acquisition of Thoughtonomy. With the acquisition complete, Thoughtonomy,...

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NEWS
Worldwide Robotic Process Automation software market grew 63% in 2018

Robotic process automation (RPA) software revenue grew 63.1% in 2018 to $846 million, making it the...

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NEWS
first2protect deploys Digital Helpers

Bonquiqui and Sheniqua to support staff in enhancing the service it offers to its insurance...

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NEWS
WorkFusion and NEC partner

Partnership will accelerate the adoption and deployment of AI-driven RPA throughout the world.

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NEWS
Nine in 10 companies see ‘Self-Service’ as the future for customers

A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing...

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NEWS
Appian and UiPath form partnership

Appian and UiPath have formed a technology alliance to drive fast and high-impact digital...

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Videos

Andy Venables, CEO at MSP platform, POPX, discusses the opportunities and challenges of mergers and acquisitions in the Managed Service Provider (MSP) space. On paper, the strategy is simple: buy, integrate,...
Mark Yeeles, Schneider Electric’s Vice President, Secure Power Division, UK and Ireland, discusses the challenges and opportunities for the data centre industry as AI and data fuel a new industrial...
Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving...
At Data Centre World Frankfurt 2025, we caught up with Senol Meral from Legrand to hear their thoughts on the evolving data centre landscape. Watch the full interview to find out what they had to say.

Expert Opinions

Neal Griffiths, Chief Experience Officer at Matrix Booking, explores the integral relationship between employee insights and workspace innovation.
In the face of growing concern surrounding the energy demands of Artificial intelligence (AI), Ben Croxford, Managing Director at Eclipse Power Networks, explains how the technology can be used to address the...
By Aymeric de Condé, Head of APAC at STX Group.