76 percent of European consumers will ditch businesses that don’t meet their customer experience expectations

Increasing consumer power reflected in expectations around communications, data protection and data value.

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Digital customer experience takes off

Airline to use advanced Digital Behavioural and Digital Experience Performance Analytics for its mobile app.

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NEWS
Lack of Cloud expertise damages business revenues

67 per cent of IT pros believe they could be bringing greater innovation to their organisation with the right cloud insight.

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NEWS
Managed Service Providers become the new engine of IT Growth

Suppliers of managed services are taking on more responsibilities as they become the driving force for IT industry growth, delegates at the Managed Services & Hosting Summit were told in London this week. More than two hundred managed services providers (MSPs) and aspiring...

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NEWS
BYOD is the biggest blind spot

Least effective security measures are password-protected documents, facial recognition, and access...

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NEWS
Hitachi launches Hitachi Vantara

Hitachi, Ltd. has launched Hitachi Vantara, a new business entity to leverage the broad portfolio...

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NEWS
Cloud progress required beyond low-hanging fruit

Research report from CIF and UKCloud reveals that while 82 per...

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NEWS
Communication breakdown?

Majority of consumers are dissatisfied with communication experience, despite most businesses...

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McLaren Technology Group announces Wipro as new official technology partner

McLaren Technology Group and Wipro Limited have announced that Wipro has become the official...

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NEWS
Insurance industry faces digital disruption on all fronts

World Insurance Report highlights growing popularity of ‘InsurTech’ services’ among...

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MTG and Tieto extend partnership for IT services

The leading international digital entertainment group MTG has extended its collaboration with...

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Optimising the back office is key to maintaining digital transformation

A new research paper, published by eg solutions, outlines the importance of back office...

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IEG4 solution could save NHS in excess of ?150 million per annum

Continuing Healthcare end to end digital solution to deliver efficiencies, reduce Delayed...

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European industry needs digital skills

The European Round Table of Industrialists (ERT) has published its report on building and...

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Videos

Shashi Nair, Head of Channel at Dropzone AI, discusses the evolution of SOC operations and how agentic AI is reshaping security workflows. He explains how Dropzone AI’s SOC Analyst and Threat Hunter agent...
James Earl, CEO of Future Energy Networks (FEN), outlines how gas networks received well over 100 connection enquiries from data centre developers in 2024 and 2025. Published by FEN – the representative body...
Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity Security 2026 survey, The report reveals a critical challenge...
David Rubenstein, Shareholder in law firm Polsinelli’s Real Estate Practice Group in Seattle, provides insights into the challenges data centre developers face regarding community opposition and...

Expert Opinions

By Derek Slager, Co-founder and Co-CEO, Amperity.
By Adam Luciano, Vice President of Product Management, MariaDB plc.
Written by Cyrille Badeau, Vice President, International Markets, Securonix
By Jad Jebara, President & CEO at Hyperview.