Global Annual Customer Experience Trends Report 2021 shows customers continue to be more demanding, making it harder for businesses to meet expectations in a post-pandemic world.
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Transaction unites leading workspace delivery platform with best-in-class SaaS work management solution, ushering in new era of employee productivity.
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IDC research, commissioned by ServiceNow, shows a direct correlation between organisational agility and improvements in customer loyalty, talent retention and time to market.
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93% say IT’s ability to maximize value for the business is hindered by challenges, including IT and business teams working in silos.
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Accounting firm leverages digital workspace solutions to enable work from anywhere.
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Fujitsu expects both businesses and individuals to be targeted, based on issues that impact a wide...
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According to a recent Kaspersky survey, people who work in companies with fewer than 50 employees,...
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All sectors have progressed on their digital transformation capabilities with Covid-19 being the...
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Digital transformation accelerated amid a turbulent year, illuminating the need for an upskilled,...
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The majority of technology executives surveyed acknowledge the growing importance of digital...
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The events of 2020, combined with technological advances and adoption of cloud and artificial...
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Despite media buzz and high board-level interest in these topics, AI/automation and Internet of...
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Nearly half of global businesses (49%) expect the COVID-19 pandemic will have a significant impact...
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Trend Micro survey finds 88% of surveyed organizations have accelerated their cloud migration, but...
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Organizations are reaping the benefits of increased productivity, but employees are impacted by the...
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