UK retailer uses Cloud Services to scale TV and Social Media campaigns

December is the most important month of the year for UK retailer Marks and Spencer, and its advertising campaigns are the cornerstone of its holiday strategy. When its 2013 primetime Christmas TV ad campaign encouraged people to visit a dedicated website, it was vital it could cope with the spike...

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Customer satisfaction rises overall

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

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VMware veterans launch 100% Cloud Managed Platform for Docker, KVM and VMware vSphere

Platform9 has emerged from stealth and unveiled its SaaS platform that transforms an organization's existing servers into an AWS-like agile, self-service private cloud within minutes. The platform significantly reduces the operational complexity for IT and offers single pane of glass management...

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Scalr introduces Cloud Cost Analytics

Scalr has announced the release of Scalr Cost Analytics. Scalr Cost Analytics will enable a broad...

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Rackspace announces enhanced DevOps Automation Service

Rackspace has announced new features to its DevOps Automation Service including Windows Support and...

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Citygate expands to new sites in partnership with Node4

New and used car dealer Citygate has been able to reduce costs, simplify IT management and increase...

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Only one in a 100 Cloud providers meet proposed EU Data Protection requirements

The EU General Data Protection Regulation is expected to be passed this year and take effect in...

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New IBM SyNAPSE chip could open era of vast neural networks

New chip with brain-inspired non-von Neumann computer architecture has one million neurons and 256...

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IT budgets set to increase according to a third (37%) of financial services organisations

Survey of UK & Ireland financial services sector reveals companies are set to spend as...

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Reflexis chooses IBM Cloud infrastructure

Reflexis, a leader in integrated real-time execution and workforce management solutions, has...

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Zadara debuts on-premise as-a-service enterprise storage

Zadara™ Storage, Inc. has announced the immediate availability of its VPSA™ On-Premise...

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Peplink removes restriction on access to ‘innovative’ cloud based device management

Standalone subscriptions now available for InControl 2 management tool without the need for...

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South Korea’s improving economic conditions boost ICT expenditure

Due to the improving economy and enhanced financial prospects in South Korea, enterprises embrace...

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Worldwide IT market showing tentative signs of improvement

According to the newly published International Data Corporation (IDC) Worldwide Black Book (Doc...

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Videos

Adhum Carter Wolde-Lule, Director at Prism Power Group, highlights the fact that switchgear is fast becoming one of the biggest hidden constraints in UK (and elssehwere) commercial construction - with data...
As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...
Shahar Belkin, Chief Evangelist at ZutaCore, explains how the company’s OmniTherm™ cold plate enables waterless two-phase cooling for manufacturers building servers with the NVIDIA RTX PRO 6000 Blackwell...

Expert Opinions

By Maximilian Greiner, VP Product Management at Paessler.
By Michelle Brophy, Director of Research, Tech, Media & Telecom at AlphaSense.
By Sergei Serdyuk, VP of Product Management, NAKIVO.