Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Leading software providers go “all-in” with AWS

Acquia, Emdeon, IMS Health, Informatica, Pegasystems, and Splunk among top enterprise ISVs powered...

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA...

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Software vendors & intelligent device manufacturers gearing up for the "Appification" of the enterprise

Enterprise application producers starting to offer task-centric, user-friendly licensing models...

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AWS introduces programs and initiatives to support AWS Partner Network

AWS Partner Network grows over 75 percent, introduces expanded APN Partner benefits, new Managed...

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ElasticBox launches Cloud Reports

New offering provides IT managers with comprehensive tools they need to understand, track and...

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451 Research’s Cloud Price Index sets $2.56 as the current market price

The average hourly price for the typical Web application is $2.56, with the hyperscalers slightly...

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Zayo announced as Google Cloud Platform Authorized Services Partner

Google Cloud Interconnect (GCI) has been added to Zayo’s Connect to the Cloud program. Zayo...

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Enterprises planning widespread deployment of multi-Cloud IT architectures in 2015

In an increasingly interconnected cloud landscape, accessing private direct connections to multiple...

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Six trends identified driving IT to establish its presence in the boardroom

Polycom research reveals that IT leaders need to establish themselves in the boardrooms to respond...

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Remote working puts data at risk

One in four employees interviewed admit breaking security policies to work remotely and the vast...

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Halfords transforms service quality with HP

Retailer optimizes costs, drives change across the business by moving SAP solutions to HP Helion...

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Videos

DCW Asia 2025 - Part 3 of 3
Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...
Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z...
Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...

Expert Opinions

TES Power’s Operations Director, Martin Brannigan, discusses the challenges in talent shortage.
Global Commissioning’s CEO Louis Charlton’s latest article comes during National Apprenticeship Week, as the importance of building up our next generation of talent’s skills for data centre facilities is...