New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.
Read MorePlatform brings transparency, order, and greater access to the latest technology innovations for customers.
Read MoreCombining Kyndryl’s advisory, modernisation, management and enterprise AI services and Elastic’s search-powered solutions to help joint customers enhance their data-driven digital transformation initiatives.
Read More75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact...
Read MoreWhile 84% of global executives believe responsible AI (RAI) should be on top management agendas,...
Read MoreInfoblox has published the results of a Forrester Consulting study, which found IT leaders around...
Read MoreSupporting the data community with the first free solution to monitor data pipelines and unleash...
Read MoreBlaize has formed a strategic partnership with Accton, a premier provider of networking and...
Read MoreNew Control-M integrations help every Autonomous Digital Enterprise deliver business outcomes...
Read MoreNew cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
Read MorePraSaga announces partial code release for patented blockchain operating system application...
Read MorePraSaga says that the U.S. Patent and Trademark Office granted the company a patent for its method...
Read MoreNew Edge-AI Lab will be first Zeblok implementation in Europe, enabling users to “pilot”...
Read MoreRespondents don’t trust AI enough to forego human-driven decision-making.
Read MoreNew Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
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