NEWS
AI to assist employees' productivity by 2021

Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many organisations. Gartner, Inc. predicts that, by 2021, 70 per cent of organisations will assist their...

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NEWS
Telekom Slovenije selects Bulb Technologies to automate customer care

CEMPRESSO Customer Care deployed to increase the efficiency of service troubleshooting.

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NEWS
Harnessing the benefits of machine learning

Analytics Intelligence partners with Tealium to provide frontline business users with a simple and effective way to standardise, enrich, distribute, and activate customer data in real time.

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NEWS
AI momentum continues to grow

The number of organisations implementing artificial intelligence (AI) grew 270 per cent in the past four years and tripled in the past year, according to the Gartner, Inc. 2019 CIO Survey. Results showed that organisations across all industries use AI in a variety of applications, but struggle with...

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NEWS
Staffordshire University creates future blueprint for student success using artificial intelligence

Staffordshire University has teamed up with leading Cloud Services Provider, ANS Group to become...

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NEWS
RPA and retail

UiPath has issued a new report ‘RPA: The Next Step in Retail Automation’ today. This...

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NEWS
ANSecurity and Gemalto help Trustology deliver Blockchain innovation

ANSecurity, a specialist in advanced network and data security, has announced a successful project...

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NEWS
UiPath and Enate sign global reseller agreement

Partnership makes UiPath the only RPA vendor capable of managing end-to-end processes with robots...

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NEWS
IPsoft introduces 1RPA

With its cognitive user interface through Amelia, its dynamic scalability, and its ability to read...

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NEWS
Retail C-Suite embracing AI and edge technologies to improve customer experience

Survey conducted by Incisiv in collaboration with Microsoft reveals executives plan to invest in...

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NEWS
IT practitioners and managers' wages are closing in, as appetite for automation increases

DevOps practitioner salaries increase worldwide, as growing demand for IT talent and automation...

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NEWS
Making AI responsible and effective

84% of business leaders think artificial intelligence (AI) will be critical to their business in...

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NEWS
88% of UK gaming firms use artificial intelligence to get closer to punters

Online, high-street and app-based gaming firms all use artificial intelligence to drive...

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NEWS
Almost half of companies still can’t detect IoT device breaches

Use of blockchain technology to help secure IoT data, services and devices doubles in a year.

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NEWS
Mobile bot management

Automation Anywhere has released what it says is the industry's first mobile app to securely manage...

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Videos

Chris Derham, Business Development Director – Networks, Alcatel-Lucent Enterprise, discusses the company’s innovative generative AI chatbot, ALIE, which is available on a global scale for use by channel...
Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced...
Steve Petryschuk, Director, Product & Market Strategy in Product Management, Auvik, discusses the findings of the company’s recent 2025 IT Report, entitled: “Why IT is long on challenges but short on...
Dan Dulac, Extreme Networks’ VP of Solutions Strategy, discusses the recently launched Extreme Platform ONE™ for Managed Service Providers (MSPs). Built on a unique AI-driven multi-tenant architecture,...

Expert Opinions

Harnessing waste heat to reduce operating costs and improve sustainability.
AI is revolutionising work in the unified communications sector, but with its transformative potential also come challenges; William Rubio, CallTower’s CRO explores the key areas where AI is making an...
By Kevin Jones, Consultancy Director, Schneider Electric UK&I.