Trustmarque Solutions Limited has extended its partnership with Natural Resources Wales (“NRW”) for a further two years, to support and deliver the Unit4 Business World ERP solution from the Trustmarque Cloud; providing it with full disaster recovery, and application and infrastructure support. NRW is a Welsh Government-sponsored body which ensures the environment and natural resources of Wales are sustainably maintained and used. Trustmarque has been working with NRW for the last two years to help the organisation simplify its IT estate following the merger of the three different bodies.
NRW selected Trustmarque via G-Cloud to implement Unit4 as its new ERP platform, and to consolidate the ERP systems it was using for finance and HR onto a single platform. The original ERP systems had been delivered through a combination of cloud, on-premise and managed services. Trustmarque is now delivering NRW’s sole ERP system as a private cloud service from the Trustmarque Cloud. A further benefit of the consolidation has been creation of a self-service portal, ‘MyNRW’, to allow NRW’s 2,000 employees to carry out tasks such as updating personal details or accessing digital payslips.
“The creation of NRW resulted in a complex and disparate IT estate, and over the past two years Trustmarque has helped us effectively simplify it,” commented Paul Subacchi, Head of Business Support Services, Natural Resources Wales. “Our ERP system is absolutely critical to the organisation, enabling us to become more efficient and offer greater self-service functionality to our employees. Cloud is a significant part of our IT strategy, so we need a platform that is available, resilient, flexible and secure to deliver our ERP system.”
The Trustmarque Cloud is accredited to manage systems and data operating at OFFICIAL-SENSITIVE and that require connectivity to the Public Services Network (PSN), The Trustmarque Cloud is accredited for use in the public sector, surpassing the minimum security standards the NRW was looking for. The level of security was important to NRW, as its ERP holds considerable amounts of sensitive data, including employee, supplier and partner information. The consolidation of the three existing ERP platforms and the move to cloud has also increased the quality of the Management Information available to NRW, enabling it to make better informed decisions and process improvements. As part of the contract, Trustmarque is also managing the software licensing of Unit4 for NRW, simplifying its infrastructure licensing requirements and taking the responsibility for ensuring compliance.
“The work we have done with NRW throughout our collaboration is testament to Trustmarque’s end-to-end IT service capabilities and our expertise in delivering cloud services,” said Mike Henson, Cloud and Managed Services Director, Trustmarque. “By selecting the Trustmarque Cloud, NRW is now able to realise the benefits of its Unit 4 ERP system via a secure and robust platform. We’ve also removed the potential ‘headache’ that software licensing can cause, allowing NRW to focus on its core business without any compliance concerns. We see our continuing partnership with NRW as an important and valuable digital transformation programme, and look forward to our future work together.”
