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COVID accelerates demand for gig-driven customer support models

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVID.

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NEWS
No Going Back? Demand for hybrid working intensifies

Fujitsu research finds 85% of the C-suite and 71% of employees believe hybrid working will make their organisation more resilient and better equipped to survive economic issues.

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NEWS
Informatica unveils industry’s first intelligent data management cloud

Data pioneer revolutionises enterprise cloud data management with AI-powered, cloud-first, cloud-native, end-to-end platform to seamlessly manage data across any platform, any cloud and for any user.

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NEWS
RS Components chooses Orange Business Services as sole managed service provider

Network transformation central to RS Components’ digital strategy.

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Adstream uses Exasol to power industry consumer behaviour dashboards

The Public Advertising Insights Portal offers visibility on the impact of the COVID pandemic across...

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NEWS
IT and business services market remains robust

The European market for IT and business services remains robust, with record demand for cloud-based...

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Drax Group deploys Solace to improve its IT infrastructure

Drax Group has selected Solace's event streaming and management technology to make its IT...

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NEWS
Accelerating data analytics and AI in the cloud

Accelerating Cloudera Data Platform with NVIDIA computing makes AI-fueled business transformation a...

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NEWS
Merging culture and technology the way forward?

Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term...

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NEWS
Cloudreach launches Smart Migration service

New automation service will make cloud migration easier, quicker and more cost efficient.

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NEWS
Identity governance key to zero trust

Analyst-led research reveals cloud-based identity management is needed to support stronger...

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NEWS
UPS design enables data centre professionals to grow as needed

Schneider Electric has launched the Galaxy VL 200-500 kW (400V/480V) 3-phase uninterruptible power...

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Videos

Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to...

How 2026 will redefine the UK’s data centre landscape

Mary-Ann Clarke, AECOM’s Director of Data Centre Delivery, believes that developers, utilities, planners and government need to work together to accelerate investment in grid reinforcement and smart energy...

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast'...

AI - is it time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Expert Opinions

Building trust in AI SOC analyst solutions: A UK and EU CISO perspective

By Brett Candon, VP International at Dropzone AI.

What new ISO/IEC testing rules mean for MPO, singlemode and warranties

By Andrew Sedman RCDD, Head of Technical Support & Training, Reichle & De-Massari AG.

Why Every Business Needs a Cyber-First Culture and How to Build One

By Mike Arrowsmith, CTO at NinjaOne.

AI agents are causing havoc for businesses – here’s how to stop them from going rogue

By Mark McClain, CEO and Founder at SailPoint.

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