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Customer service being overlooked, survey shows

Commissioned by KANA Software, the survey shows that the majority of business managers think customer service plays little part in generating additional revenue

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Protective data centre efficiency
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Borri Ltd has supplied and installed two high efficiency Borri B9000FXS 300kVA (Uninterruptible Power Supply) UPS systems at the latest data centre facility on the Isle of Man.

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Cloud vs on-premises storage: Does it really matter?

By Rebecca Thompson, VP Marketing, Avere Systems.

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Proact supplies Finland’s first VMware Virtual SAN to PVP

Proact, the largest independent storage integrator in Europe, will be supplying what is thought to be Finland’s first VMware Virtual SAN implementation to Pohjanmaan Verkkopalvelut Oy. This is a fully redundant, scalable system based on Cisco UCS servers. The package includes VMware...

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Appointment of Nissar Rahman marks another milestone in Airedale International’s export growth programme

Following the opening of its Dubai office in February, Airedale International has now appointed...

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Six Degrees Group underpins major UK festival’s website

Bestival appoints converged services provider to support four days of music, 350 acts and 55,000...

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Lantronix® SLB™ eliminates branch office downtime

Next-generation SLB now available in Europe and Asia; Enterprise users improve customer response...

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Real time energy monitoring

Synapsys Solutions is helping building managers see in real time exactly how their estate is...

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Capita IT Services offers Microsoft applications to public sector via G Cloud 5

Capita IT Services is now offering a range of Microsoft productivity applications in a secure,...

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EtherDrive platform chosen for backup service

Purity IT AS (Purity), a prominent Norwegian storage systems integrator specializing in storage,...

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FTSE 250 health company optimises IT service delivery

Synergy Health, the trusted experts in global health, have selected assyst, the leading IT Service...

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as...

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Videos

Creating good chemistry to cater for AI data centre power demands

Brandon Smith, VP of Global Sales and Product at ZincFive, how AI workloads are fundamentally changing data centre power profiles - shifting from steady, predictable loads to highly dynamic, burst-driven...

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability...

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Expert Opinions

AI agents are causing havoc for businesses – here’s how to stop them from going rogue

By Mark McClain, CEO and Founder at SailPoint.

The AI Boom Is Exposing a Delivery Gap

By Brian O’Hare, Service Director at BCS Consultancy.

It’s time to move forward: solving the challenges that have plagued data centre operations for the past decade

By Jeff Safovich, CTO of RiT Tech.

In the age of deepfakes, proving what is real matters more than detecting what is fake

By Lakshmi Hanspal, Chief Trust Officer at DigiCert.

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