Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Asigra Inc. has announced the availability of a new enterprise backup resource titled, “How...
Proact will be active in Germany as of 1 October this year. The launch will initially take place as...
Key officers, technical priorities and activities for the year announced.
CEF President outlines priorities for action.
Capgemini to expand data and insights capabilities to meet growing market demands.
Research reveals seven in 10 actively avoid companies that have technical issues.
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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