Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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Focus is on data, AI and edge computing services.
Small and medium businesses (SMBs) can now reap the benefits of Alcatel-Lucent Enterprise Unified...
Customers able to support business processes more efficiently with flexible IT model.
Ruckus Wireless has been selected as the preferred Wi-Fi partner by AccorHotels. Through the ...
Nokia increases market share of BT’s Radio Access Network after selection as 5G RAN supplier.
Luminet offering enterprise technology to small businesses.
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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