Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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Commercial implementation of 4G and 5G network slicing following successful pilot.
HCL Technologies has signed an IT Infrastructure transformation contract with The De Beers Group of...
Huawei has announced details of its involvement in the University of Surrey’s 5G Innovation...
Vodafone partners with Aurrigo to create a driverless transport service from the clubhouse to the...
Apptio has unveiled product updates that, for the first time, allow enterprises to measure costs of...
Cisco has announced new capabilities to enhance its comprehensive SDN strategy. Cisco continues to...
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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