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Managing IT networks: are you in or out?

As universities continue to replace old legacy systems and improve their IT infrastructures, Julian Lee, Senior Network Administrator at CoSector - University of London, discusses why outsourcing key IT provisions comes with concrete benefits.

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NEWS

Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to experience an outage so severe it will make national media headlines with 35% expecting job losses.

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NEWS

Aperam selects HCL Technologies to transform end-user experience

HCL to transform the end-user experience and IT operations for Aperam through best-in-class services based on artificial intelligence and automation.

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NEWS

Enterprise cloud complexity makes IT performance extremely difficult to manage

Digital transformation, migration to the enterprise cloud and increasing customer demands have tech leaders looking to AI for the answer.

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NEWS

Performance focuses on endpoint issues

New product helps improve end-user experience by empowering organisations to manage the operational performance of endpoints at scale.

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NEWS

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

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New Relic’s service level management experience helps developers, operators and executives...
Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for...
Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.
90% of respondents in new 451 Research report say they will significantly increase investment in...
New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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