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IT Management + Service

NEWS

ServiceNow continues EMEA expansion

Creates 300 Dublin-based jobs.

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NEWS

How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with the transition from traditional office environments to remote working.

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NEWS

Opengear expands OM2200 NetOps Console Server product line

The first NetOps console server with both Smart Out-of-Band management and advanced automation tools, featuring support for 10GbE network infrastructure as well as 24-port serial and 24-port 1GbE Ethernet.

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NEWS

Hypercharging hybrid performance monitoring

New powerful cloud capabilities simplify complex IT environments to meet customers wherever they are on their cloud journey.

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NEWS

Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by building on existing systems and tools.

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NEWS

High-security solution for access to critical infrastructure

World-leading technology company Bühler Group uses TeamViewer for remote maintenance and commissioning of its machines.

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Tanium introduces Tanium Automate

Organisations can now confidently create highly accurate automation for common IT operations and...

Calitii Achieves Elite Partner Status with ServiceNow

Calitii, under Synechron, becomes a ServiceNow Elite Partner, reflecting its prowess in AI-driven...

AI holds more privileged access than human counterparts: research insights

An analysis of AI security in enterprises reveals concerning permission levels, impacting incident...

Red Cactus and Tollring introduce AI-driven conversation analytics for CRM systems

Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200...

TXP and Otera partner to deliver AI decision agents to UK mid-market

TXP has partnered with Otera to support the deployment of AI decision agents in UK mid-market...

Driving leadership capability

New research from Towards Maturity uncovers how high performing learning organisations are...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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