NEWS

Centrica selects Cognizant

Cognizant has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and digital applications and smart devices.

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NEWS

The human touch - still valued

Four out of five prefer that human customer service interactions remain a part of customer service.

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Public sector organisations miss the opportunity of cloud to support digital transformation

Research reveals majority of public sector executives see digital transformation as the biggest challenge of the coming year, but fail to prioritise cloud initiatives.

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NEWS

Critical IT events cost millions

Splunk has published the results of new research in a report titled “Masters of Machines III—Mitigating the Impact of Critical IT Events”, from analyst firm Quocirca. Findings show that the average European organisation loses millions of pounds/euros every year from an average of three critical IT events (CIE) per month (36 per year), with each CIE costing on average ˆ115,034/?88,488. A CIE occurs when a business application or infrastructure is down or has a malfunction....

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NEWS

IT leaders must shadow their business more closely to reduce Shadow IT

Communication, awareness and flexibility key to reducing Shadow IT risk.

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Atos has strengthened its existing partnership with HM Revenue and Customs (HMRC), signing a new...
Smartsheet says that the business disruption caused by the pandemic is forcing organizations to...
NTT DATA UK and NTT Ltd. UK & I will leverage Microsoft Teams to offer solutions for a new hybrid...
According to a new report from Arelion, escalating energy prices and their impact on network...
Organization leverages remote work solutions to deliver critical data to support policy makers,...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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