VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Linaro launches Machine Intelligence Initiative

Linaro is rnlaunching its Machine Intelligence Initiative as a focal point for rncollaborative engineering in this space.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS

Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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NEWS

AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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Multi–year partnership to transform KWC’s existing IT operations by providing agile, scalable,...
Enterprises around the world are making significant investments in the technologies and services...
More companies with hybrid working policies use formal metrics to measure impact over their...
Cloudbooking announces the launch of its global partner programme, led by Rachel Collie, who was...
Centreon launches Centreon Guard 24x7, designed to ensure uptime and performance of critical IT...
New features include enhanced anti-phishing and vulnerability management capabilities as well as...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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