VIDEO

General disillusionment with GenAI - but (other) AI can help

Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State of Intelligent Automation: GenAI Confessions 2025 survey, which reveals challenges in implementing Generative AI (GenAI) – prompting the use of other AI to improve outputs. He explains that businesses are spending money on GenAI tools that promise more than they can provide and advises that before moving forward with leveraging GenAI tools for agentic AI, companies need to first evaluate their...

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BLOG

Why powerful leadership can’t be automated

By Kiva Kolstein, President and Chief Revenue Officer at AlphaSense.

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BLOG

Incident readiness is the key to operational resilience

Many UK businesses are still reeling from last year’s global IT outage that brought systems to a standstill. This was a stark reminder of how reliant businesses have become on third-party systems and the dangerous ripple effect caused by system failures. Steve Barrett, the VP of EMEA at Datadog, looks at how organisations can successfully maintain operational resilience across their ever expanding and deeply interconnected cloud environments.

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VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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The new Apple Watch lineup marks major progress toward ambitious Apple 2030 climate goal.
Enghouse Interactive survey reveals 57% of UK businesses are using a combination of applications.
Consulting firm will partner with clients to transform their businesses using disruptive...
Cost reduction and operational efficiency are key drivers of IIoT adoption according to major new...
DXC Technology has signed an agreement with ElectraLink, the central body responsible for operating...
New research from Okta finds that workers want the power to choose, but some do not believe their...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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