Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State of Intelligent Automation: GenAI Confessions 2025 survey, which reveals challenges in implementing Generative AI (GenAI) – prompting the use of other AI to improve outputs. He explains that businesses are spending money on GenAI tools that promise more than they can provide and advises that before moving forward with leveraging GenAI tools for agentic AI, companies need to first evaluate their...
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By David Tracy, Head of Data Product, bigspark.
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BY Alex Adamopolous, CEO of Emergn.
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By Kiva Kolstein, President and Chief Revenue Officer at AlphaSense.
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Many UK businesses are still reeling from last year’s global IT outage that brought systems to a standstill. This was a stark reminder of how reliant businesses have become on third-party systems and the dangerous ripple effect caused by system failures. Steve Barrett, the VP of EMEA at Datadog, looks at how organisations can successfully maintain operational resilience across their ever expanding and deeply interconnected cloud environments.
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Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...
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