NEWS

Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

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NEWS

81% of global IT decision makers plan to add MACH elements

C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.

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NEWS

Research reveals a customer relationship crisis

Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.

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NEWS

Acceleration of digital transformation pushing organisations towards a more data-driven approach

84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.

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NEWS

'Digital-enabling' countries proved more resilient to the Covid-19 economic shock

The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).

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NEWS

Northumbria keeps knowledge flowing

Leading professional university leverages digital workspace solutions to fuel new models for education that enable learning from anywhere.

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Research of over 200 CIOs and top executives shows the acceleration of private 5G networks as...
Nearly one-in-four U.S. technology firms say they currently use generative AI tools to boost...
New global State of Observability 2023 research reveals observability is foundational to lowering...
The majority of businesses acknowledge AI’s potential risks, yet only a small portion have...
Zscaler Zero Trust exchange cloud-based architecture enables superior green security capabilities...
Illumio has released The Zero Trust Impact Report, the industry’s first research on market...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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