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Business process transformation in the digital age: what does good look like?

As all businesses strive to be more agile and digital, it follows that their processes must be more nimble and adaptable too, but what is the desired end state? Aims for improvement typically include enhanced cost-efficiency and speed; superior process experiences - including scope for ongoing optimisation, increased self-service and personalisation; plus seamless compliance. But what’s the key to enabling all of this? Gregor Joeris, CTO of SER Group, gives his assessment.

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BLOG

Innovating for the next normal

Five ways to refresh your technology stack, by Andrew Duncan, Partner and UK CEO at Infosys Consulting.

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BLOG

There’s no business like a data-powered business

Four thoughts for a year of data-fuelled transformation. By Zhiwei Jiang, CEO, Insights & Data at Capgemini and Ron Tolido, CTO of AI for Capgemini.

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NEWS

Helping businesses to think beyond boundaries

The pandemic has unlocked creativity for many businesses – but action is required to transform innovation from a buzz-word into tangible results.

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38% of consumers globally say that CX systems improved during the pandemic – but 52% experience...
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A longstanding disconnect between IT teams and the wider business is preventing organisations from...
Accelerating in the digital fast lane. Download the free Ebook.
Survey also demonstrates a reluctance to share budgetary information and lack of confidence among...
Half of all UK business leaders (50%) fear that their industries face significant digital...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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