75% of organisations willing to pay a premium for enhanced hosting and cloud services

Customers willing to pay an average 30% premium for security, uptime and performance; survey finds shortcomings with many providers failing to meet customers’ expectations.

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Multi-Cloud strategy needed - urgently!

One in four IT organizations in Europe is already operating tiered applications spanning on- and off-premise environments. However, only a few pathfinders are making the necessary technology and process adjustments to make this viable in the long run, according to a recent IDC survey of more than 800 IT and line-of-business decision makers in 11 European countries.

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76 percent of European consumers will ditch businesses that don’t meet their customer experience expectations

Increasing consumer power reflected in expectations around communications, data protection and data value.

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Digital customer experience takes off

Airline to use advanced Digital Behavioural and Digital Experience Performance Analytics for its mobile app.

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NEWS

Lack of Cloud expertise damages business revenues

67 per cent of IT pros believe they could be bringing greater innovation to their organisation with the right cloud insight.

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NEWS

Managed Service Providers become the new engine of IT Growth

Suppliers of managed services are taking on more responsibilities as they become the driving force for IT industry growth, delegates at the Managed Services & Hosting Summit were told in London this week. More than two hundred managed services providers (MSPs) and aspiring providers of managed services were advised their need to become rounded providers of business productivity, by adopting the right mindset, getting more training on key issues and by working together to...

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Research conducted for low-code application development platform provider, Toca, shows that while...
Rackspace Technology adds Joseph Vito to lead global alliance partnerships.
New Assessment enables organizations to identify, document, track, and report on sustainability...
Europe’s third largest airport works to create great passenger experience with new digital...
Shell appoints C3 IoT and Microsoft Azure as its AI platform.
Modular construction pioneer Portakabin has launched an integrated customer experience service...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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