NEWS

Park Holidays UK relies on IGEL

Supports ambitious M&A growth strategy, cloud adoption and use of Microsoft 365.

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NEWS

SAP supports ESG goals

Majority of organisations say ESG factors will influence their future technology buying decisions.

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NEWS

Ecommerce businesses losing at least 10% in revenue due to downtime and website performance issues

Box UK survey finds 88% of ecommerce leaders concerned about technical debt following “kneejerk” digitalisation.

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NEWS

Decision makers too reliant on gut feeling?

According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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TELUS and RingCentral integrate AI features into Business Connect to support business...
The Managed Services and Hosting Summit, the UK’s leading channel event, seems to be hitting the...
New report identifies 12 hot vendors in the bots space.
Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM...
Despite EU support for organisations to fuel post-pandemic growth and improve sustainability, most...
78% of IT decision makers (ITDMs) state that their company provides the right technology to enable...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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