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Business leaders ready to embrace AI and other emerging technologies

Research highlights C-suite and Finance and Accounting expectations and concerns around the adoption of Generative AI and other emerging technologies.

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1-in-2 businesses lose employees when DX projects fail

Nearly 9 in 10 senior business leaders (88%) said that just 50% or less of their digital transformation (DX) projects completed in the past year achieved the expected goals or outcomes, which has impacted the employee experience.

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‘Composite AI’ will be central to success

While 83% of technology leaders say AI has become mandatory, 95% say generative AI would be more beneficial if it were enriched and prompted by other types of AI.

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CX decision maker bet big on AI

Latest study from HGS shows 46% of respondents are already implementing generative AI solutions to assist with customer interactions, but spending to improve employee experience is lagging.

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Digital infrastructure spend to rise as IT leaders combat AI, security and ESG challenges

61% of IT decision-makers expect their organisation’s investment in data centre infrastructure to increase between now and 2030.

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NEWS

AI and cloud transformation dominate IT Investment priorities for 2024

Businesses continue to grapple with IT recruitment and training challenges as they seek to keep up with accelerating technology advancements.

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Gartner has identified the top data and analytics (D&A) trends for 2025 that are driving the...
“As the digital sector stands at a pivotal crossroad between digital transformation and...
Ping Identity introduces “Identity for AI,” extending identity and access control to autonomous...
Outdated legacy technologies costing organizations the ability to innovate, money, time – and,...
International research report by Westcon-Comstor reveals challenges of complex multivendor...
DXC Technology opens a Customer Experience Centre in London to support enterprise AI adoption and...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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