Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Highstream Solutions unifies complex IT systems from two sites to one for Hawarden manufacturer...
Digital Realty has appointed Jeffrey Tapley as Managing Director for Europe, Middle East and Africa...
Media City-based Datacentreplus launches.
Technology distributor demonstrates its commitment to standards and transparency in the cloud...
Dell has announced the acquisition of Enstratius, an award-winning enterprise cloud-management...
Neue Automatisierungsoptionen für Tiering und erweiterte Flash-Optionen für...
Latest Video

The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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