DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Saving time and clicks: IT support teams can now use the remote task manager to check deployed...
SolarWinds has released its first Amazon(R) Kindle(R)-enabled eBooks: "Monitoring 101: A...
ACS Solutions GmbH (ACS) is using ExtraHop to deliver critical insight around the performance of...
Centralised Service Desk streamlines and automates management at Cambridge University.
Application Portfolio Analysis enables organisations to reduce the complexity, cost and risk of...
Eighty-five per cent of organisations have adopted, or plan to adopt, a product-centric application...
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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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