NEWS

Chatbots need to raise their game?

CM.com, a global Conversational Commerce platform, has released the details of new industry research examining the impact of chatbots on customer service and employee experience.

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NEWS

April King Legal to offer clients AI legal advice with Amelia

Nottingham, UK-based law firm hires Amelia as a digital legal assistant to improve client experience of legal services.

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NEWS

Majority of organisations plan automation investment

New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost savings, customer satisfaction, and employee productivity as primary drivers.

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NEWS

ABBYY launches no-code platform Vantage 2 and AI Marketplace

Vantage 2 delivers ready-to-use AI skills for intelligent automation. The ABBYY Marketplace allows users to try cognitive skills accelerating their automation initiatives.

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New research reveals 75 percent of customers still favour live agent support for customer service...
West Dunbartonshire Council has selected independent service provider VKY Intelligent Automation as...
Conwy Council has successfully migrated 11 million data records in just four months, by supporting...
The adoption of robots in various industries to automate processes has already led to higher...
AARI empowers every employee to boost their productivity.
Appian and UiPath have formed a technology alliance to drive fast and high-impact digital...
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