NEWS

Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Social housing locations across Peterborough have been transformed into a Smart City test bed –...
New services help customers advance a futureproof IoT strategy, develop optimised devices that...
Canonical has published the first Ubuntu images optimised for the next generation of Intel IoT...
Open uCPE solution built on Ensemble Connector and Turbo IPsec vRouter hosts IoT, surveillance and...
New report suggests organizations are missing a huge opportunity in automation by focusing on...
One of Europe’s leading IoT connectivity platform providers, Wireless Logic, recently launched...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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