NEWS

Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Fewer than half of cybersecurity professionals have a plan in place to deal with IoT attacks,...
Canonical has published the first Ubuntu images optimised for the next generation of Intel IoT...
Over two-thirds of CIOs say IoT will become a major burden as IoT multiplies the complexity of...
To increase the resiliency of IoT devices from cyber-attacks, IoT manufacturers need to have a...
Over half of business and IT leaders now expect return on investment for IoT projects within three...
Idrica is involved in a pilot project which focuses on remote reading of drinking water consumption...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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