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Unlocking the Potential of Purpose-Built AI and Automation

In this Q&A, Darren Rushworth, President of NICE International, explores how purpose-built AI is revolutionising customer service by addressing the shortcomings of generic AI solutions. He discusses how organisations can bridge critical consumer protection gaps, leverage domain-specific AI models for better outcomes, and drive long-term transformation in customer experience.

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BPA or RPA? Maybe you need both

Satish Thiagarajan, Founder and CEO of UK consulting firm Brysa, compares BPA and RPA, when to use them, and when they work well together to bring about business change.

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2025 AI Insights: Threat Detection and Response

By Andrew Grealy, Head of Armis Labs, and Michael Freeman, Head of Threat Intelligence.

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‘Age of AI’? Not before the ‘age of data resilience’

By Rick Vanover, Vice President of Product Strategy, Veeam.

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How AI innovation in EV manufacturing can be cost-effective despite 80% of projects failing

Artificial intelligence is emerging as a key area of focus and discussion within the electric vehicle (EV) industry. However, the high failure rate of AI projects can make manufacturers hesitant to invest in this technology. This article, written by Ryan Sian ACCA, managing director of RandD UK, provides valuable insight on how to ensure AI experimentation is business effective. It looks at the role AI could play in EV development, going on to examine the implications when AI fails and...

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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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