NEWS
National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more...

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NEWS
Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

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NEWS
Why intelligent automation can provide a lifeline for cancer care

By Karen Gorman, Account Director - Healthcare, SS&C Blue Prism.

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NEWS
The role of the cloud in digital transformation initiatives

By Suhaib Zaheer, SVP, Managed Hosting at DigitalOcean & GM, Cloudways.

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NEWS
Weaving an even better web

Raymond Xiao, Head of International Web3 Solutions, Alibaba Cloud Intelligence, reflects on Web3,...

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NEWS
Ensuring future resilience by maximising technology investments

By Chris Norton, Managing Director, InterSystems UKI.

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NEWS
Building smart cities that will think for themselves

By Anthony Sayers, Edge IOT/IIOT Ambassador, EMEA Edge Computing, Lenovo.

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NEWS
Harnessing IT to power AI and GPT

By Ajoy Kumar, cloud architect at BMC.

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Videos

Kiersten Hileman, Available Infrastructure VP of Partner Relations, discusses Project Qestrel, a nationwide fleet of cybersecure, private neocloud edge data centres – the initial phase, to be live by the end...
Zeki Turedi, CrowdStrike Field CTO Europe, discusses the findings of the company’s 2026 Global Threat Report, which reveals that AI is accelerating the adversary and expanding the enterprise attack surface....

News

Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.
Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.
Gates Corporation has expanded its data centre cooling hose portfolio with larger diameter options designed to support high-flow, low-pressure requirements in AI, hyperscale, and HPC environments.
As internet usage evolves, ISPs are exploring eSIM technology as a way to diversify services and respond to changing mobile connectivity demands.