NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season....

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NEWS
Four key considerations for enterprises starting their journey into machine learning

Machine learning is having a profound impact on many organisations. It is enabling functionality ranging from personal shopping recommendations to automated customer support through to financial fraud detection and compliance. Ninety per cent of CIOs using machine learning expect it to help them...

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NEWS
Overwhelmed by IoT?

Understanding its Limitless Possibilities and Implementing Technology to Support Legacy Systems. By Nick Offin, Head of Sales, Marketing and Operations, Toshiba Northern Europe.

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NEWS
The future of retail: personalised AI-driven customer ‘extra-periences’

The future of retail lies in customer-centric applications of smart technology, artificial intelligence (AI) and new, emerging technologies such as virtual and mixed reality, biometrics and omnichannel ecommerce experiences. By Anil Gandharve, VP and head of Retail, CPG and Manufacturing,...

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NEWS
From proof of concept to ROI: how business of all sizes can turn the promise of IoT into operational success

Research indicates IoT deployments are set to skyrocket over the next four years, growing 140% to...

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NEWS
Robotic Process Automation: The most common pitfalls of which to be aware

Imagine this. You come up with an exciting, new and innovative idea for your business and you’re...

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NEWS
Finding success in an automated world

The age of automation is upon us, with Artificial Intelligence (AI) transforming our personal and...

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NEWS
How to Ensure Your Chatbot Will Make and Not Break Your CX

With voice technology becoming more and more mainstream, an increasing number of businesses are...

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NEWS
AI - what's it all about?

By Matt Watts, Director of Technology and Strategy, NetApp.

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NEWS
Building security into legacy infrastructure

B y James Sinton, Head of Technology Services, IMS Evolve.

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IoT security – A barrier to deployment?

By Nick Sacke, Head of Product and IoT, Comms365.

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Videos

We caught up with Manuel Schröder and Carsten Ludwig from R&M during Data Centre World Frankfurt 2025 to hear their take on the latest developments in the data centre sector.
Mark Rushworth, Founder and CEO of Finchetto, outlines the company’s mission to significantly reduce data centre energy use and accelerate cluster performance with the world’s first fully-optical passive...
Mike Meyer, Managing Partner of Portman Partners, and Paul Cutliffe, Managing Director of Flint DC, explain why Portman Partners, the global data centre executive search business, is making a strategic...
Ben Tercha, COO at Omega Systems, explains how the company’s recently announced partnership with Revelstoke Capital Partners underscores the growing demand for robust IT security solutions as businesses face...

News

Verne has appointed Sarah Kane as its Head of People. Based at the company’s group headquarters in London, Kane will lead the people function playing a central role as the company continues to implement its...
Vertiv has introduced its energy-efficient 142kW cooling and power reference architecture for the NVIDIA GB300 NVL72 platform.
M247 Group, a leading international provider of hosting, data transport, and cloud solutions, has today successfully completed the sale of its UK-only connectivity and IT services operations, including...
The business has bolstered its leadership framework with the appointment of a Director of Funding and Treasury, a Director of IT and a Nordic Operations Engineering Director in response to accelerated growth.